Services

Everything we do is built on plain Linux, version-controlled configuration and written runbooks. If you ever want to take it in-house, you can — there is nothing proprietary to unwind.

Server operations

• Provisioning of Debian and Ubuntu hosts from a common Ansible baseline
• SSH hardening, firewall rules, unattended security updates with a staged rollout
• Package and kernel patching in agreed windows, with a rollback path
• Capacity review every quarter: disk, memory, connections, growth

Backup and recovery

• Nightly incremental snapshots to a second provider, encrypted at rest
• Retention from 7 days to 12 months, depending on the data class
• Restore drills every quarter, with a short written report of what was restored and how long it took
• Documented recovery order for multi-service environments

Monitoring and response

• Availability, resource, certificate-expiry and service-level checks
• Alerts to email or chat; critical services get an on-call rota
• Incident notes within one working day, monthly summary of trends

Audits and migrations

• Read-only assessment of an existing environment, typically two weeks
• Risk list ranked by likelihood and blast radius, with effort estimates
• Provider-to-provider moves with a tested cutover plan and a rollback window

What we do not do

• Application development, except small glue scripts
• Windows fleets and Active Directory
• Anything that requires us to hold your customers' personal data

Response targets